Your feedback has helped us to improve30 August 2017
Read More In 2016, the MHCC conducted our first survey with people who had made a complaint to our office. The responses we received contained valuable feedback about what we are doing well and how we can improve people’s experiences with our office.
Catalysts for cultural change3 August 2017
Read MoreThere are many paths towards cultural change, but what are the catalysts?
In response to our abstract submission for the TheMHS Conference 2017, the event will now include a symposium where mental health commissioners and commissions from across Australia and NZ explore this very topic.
Our new information sheet for Victoria’s Aboriginal community3 August 2017
Read MoreTo ensure Aboriginal people in Victoria have access to culturally appropriate and engaging information about their rights under the Mental Health Act 2014 and how to make a complaint, we have developed a new information sheet.
A different approach to engaging young people10 April 2017
Read MoreThe Different Faces of Mental Health is an opportunity for young people to create masks symbolising their experience with mental health, and to speak up through a different medium.
Closing the gap16 March 2017
Read MoreOn 16 March 2017, the MHCC honoured national Close the Gap Day, a day that aims to bring people together, to share information and to take meaningful action in support of achieving Indigenous health equality by 2030.
Improving accessibility for Victoria’s Deaf community17 February 2017
Read MoreWe are committed to ensuring people who are Deaf or hard of hearing have accessible and engaging information about their rights under the Mental Health Act 2014 (the Act) and how to make a complaint to our office. Recently, we worked with the team from Vicdeaf to improve our understanding of the needs of Victoria’s diverse Deaf community, and to produce two videos in Auslan (Australian Sign Language), The mental health principles and Making a complaint.
The MHCC marches with Pride3 February 2017
Read MoreOn 29 January, we joined the Victorian Public Sector at the 2017 Midsumma Pride March, where we took part in a lively and colourful celebration of difference, acceptance and equality.
Our opening hours over the holiday season21 December 2016
Read MoreOn Monday 26 December, our office will be closed and will reopen on Wednesday 28 December. We will then be open as usual over the holiday period, except Monday 2 January.
End of year message from the Commissioner21 December 2016
Read More2016 has been a rewarding and productive year of seeing increasing numbers of positive outcomes and service improvements through complaints.
Our Advisory Council commences operation9 November 2016
Read MoreThe inaugural Mental Health Complaints Commissioner Advisory Council has commenced operation.
The MHCC’s annual report 2015-16 shows service improvements in response to people making a complaint14 October 2016
Read MoreOur annual report shows that a total of 126 service improvement actions were taken by Victorian public mental health services as outcomes of the complaints process.
World Mental Health Day: Unveiling The Different Faces of Mental Health14 October 2016
Read MoreIn support of World Mental Health Day (10 October), we held an unveiling of a diverse range of masks created by young artists as part of our youth engagement project, The Different Faces of Mental Health.
We're recruiting14 October 2016
Read MoreWe are recruiting for the role of Senior Resolutions Officer in our Resolutions and Review Team
The MHCC supporting older LGBTI Victorians3 October 2016
Read MoreIn support of Victorian Seniors Festival, Commissioner Lynne Coulson Barr will be joining other Victorian commissioners, advocates and regulators for New Moves – High Tea, to celebrate and support LGBTI Elders (members of the LGBTI community aged 65 year and over).
Our Master of Psychiatry Capstone presentation27 September 2016
Read MoreOn 14 September, Commissioner Lynne Coulson Barr, Deputy Commissioner Bee Mitchell-Dawson and Principal Advisor, Strategic Projects and Engagement, Anthony Stratford, delivered an interactive and engaging presentation to third year registrars studying the Master of Psychiatry at The University of Melbourne.
Our role in supporting Victoria's transition to the NDIS5 July 2016
Read MoreThe National Disability Insurance Agency (NDIA) and the Commonwealth and Victorian Governments have reached a decision regarding the quality and safeguard measures that will be implemented during the transition to the National Disability Insurance Scheme (NDIS).
Your feedback will help improve the services we provide15 June 2016
Read MoreDuring June 2016, we will be launching a pilot project to seek valuable feedback from people who have made complaints to the MHCC.
Our new Advisory Council: Expressions of Interest now open14 June 2016
Read MoreWe are seeking Expressions of Interest for our new Advisory Council.
Our new Making a complaint information sheet in 16 different languages31 May 2016
Read MoreOur Making a complaint information sheet is now available online in 16 different languages, including English, Arabic, Vietnamese, Croatian and Dari.
We are recruiting: Senior Resolutions Officer20 April 2016
Read MoreWe are recruiting to the ongoing, full time position of Senior Resolutions Officer.
Sharing ideas for mental health recovery15 April 2016
Read MoreOn 14 April, Commissioner Lynne Coulson Barr met with Nikki Holland to talk about her visual diary of creative ideas relating to mental health recovery.
The Different Faces of Mental Health14 April 2016
Read MoreIn support of National Youth Week, we will be working with Victorian public mental health services to pilot our youth art and engagement project, ‘The Different Faces of Mental Health’.
MHCC puts proud feet forward17 February 2016
Read MoreCommissioner Lynne Coulson Barr and other MHCC staff proudly joined the Victorian Public Sector contingent for Pride March on 31 January.
We’re recruiting01 February 2016
Opening hours for Dec/Jan22 December 2015
Read MoreOur office will be open as usual throughout the Christmas/New Year period. This means we’ll be open on every business day and closed on all public holidays.
Thank you22 December 2015
Read MoreThank you for the supporting the MHCC this year. It has been a busy year of activity and learning for us, and we know our progress has only been possible because of the support and efforts of many others.
Celebrating International Day of People with Disability8 December 2015
New information materials16 November 2015
Spotlight on mental health complaints23 October 2015
Read MoreThis newly released spotlight document provides a brief summary of complaint data detailed in our 2014-15 Annual Report. It includes snapshots of the data about complaints made to the MHCC and the complaint data provided to MHCC by services.
Spotlight on safeguarding rights23 October 2015
Read MoreThis newly released spotlight document provides a summary of the MHCC’s work to safeguard rights and uphold the mental health principles detailed in our 2014-15 Annual Report.
2014-15 Annual report14 October 2015
Read MoreThe MHCC’s first annual report was tabled in Parliament on Wed 7 October and is available for download here. If you need a printed copy, please contact Keir Saltmarsh on 9032 3329.
Strategic directions 2015-1914 October 2015
Read MoreWe invite your feedback on our new strategic directions document, developed after extensive consultations with consumers, families, carers, services and other stakeholders and feedback received throughout the year.
Mental Health Week kicks off01 October 2015
Read MoreThe Mental Health Complaints Commissioner Lynne Coulson Barr and other MHCC staff members will be at Federation Square on Monday for the launch of Mental Health Week 2015.
Independent mental health advocacy now available through IMHA01 October 2015
Read MoreThe long awaited independent advocacy service for people with a mental illness was launched by the Minister for Mental Health, the Hon Martin Foley MP, on 30 September.
Join our Resolutions and Review team15 June 2015
Read MoreRead on to find out more about this opportunity.
MHCC attends Ageing in Australia Expo12 May 2015
Read MoreThe Mental Health Complaints Commissioner (MHCC) was pleased to be part of the Ageing in Australia Expo 2015 on Saturday 2 May.
Spotlight on the MHCC at Mental Health Leaders Forum16 April 2015
Read MoreAustralia and New Zealand’s Mental Health Commissions meet.
Celebrating Youth Week 201510 April 2015
Read MoreNational Youth Week, the annual celebration of people aged 12 to 25 years, starts 10 April 2015 and continues until 19th April 2015.
Join our team as Senior Resolutions Officer25 March 2015
Read MoreWe’re currently looking for a highly motivated person with demonstrated assessment and dispute resolution skills and an understanding of the mental health sector to join our team as Senior Resolutions Officer.
Cultural Diversity Week16 March 2015
Read MoreCultural Diversity Week kicks off today and culminates with the United Nations International Day for the Elimination of Racial Discrimination on Saturday 21 March.
Out and About at Midsumma29 January 2015
Read MoreSuperheroes, fake tattoos and minty chap sticks – all part of the MHCC’s Midsumma Carnival information stall on January 18.